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I called up Oakdale NY Harley and spoke to Justin who stated he could not give me a tentative approval to have my cycle covered by warranty! I explained I was in there last year 11/12/07 and had called numerous times and everyone claimed my cycle wasn’t a recalled Vin number WHICH IS LUDICROUS!!!
They claimed to test driven it and it didn't occur!! This is an intermittent problem and they should have replaced the parts which are on the Harley recall list to play it safe!!!
I have always promoted Harley Davidson and all I get is LIES, MISLEADING INFORMATION, and NONSENSE from all of its derelict representatives!
She denied me nearly dying and crashing on my Harley was true etc…. Nevertheless, my cycle is not running with damaged internal parts perhaps, rear sprocket, hub etc..
When I finally get hold of him, they had done some more work that is 00.00 more than the estimate with out asking for my prem ission to do the work. I took the rotors off, calipers and pulley as well.
Obviously they aren't safe or bright individuals!!!
THERE SHOULD BE NO REASON THE SAME PROBLEM I HAD THEN GOT WORSE NOW AND RESULTED IN 5 BOLTS COMING OFF AND ME NEARLY DYING!
I refuse to bring it there seeing they will probably rip me off and charge me a massive amount of money unless I have prior authorization or someone come and see it where it sits?
Unless I can receive some reassurance unlike I have received in the past with Harley and its poor representatives I am not towing it or bringing it there anymore!!
On my 2005 Sportster they failed to tell me about a air filter replacement of which I had to hear from a third party and insisted they change and after much arguments they finally changed it!!! When I called and spoke to a very rude and unprofessional “Cindy” she denied this was the case and became very defensive and rudely arrogant claiming I don’t know what I am talking about.
I am sure someone DROPPED the ball and failed to enter my Vin number and many others into the computer.